Cebu Pacific Air Office in Manila – Your Complete Guide
Cebu Pacific Air is the Philippines’ leading budget airline, offering affordable and convenient travel options across Asia, the Middle East, and Australia. For travelers needing assistance with bookings, baggage inquiries, or other services, the cebu pacific air office in manila serves as the main hub for customer support.
Cebu Pacific Air Office Location in Manila
Cebu Pacific operates multiple offices in Manila, providing convenient access to passengers seeking assistance.
Main Office:
Cebu Pacific Air Corporate Office
Domestic Road, Pasay City, Manila, Philippines
Additional Cebu Pacific Air Offices in Manila:
SM Mall of Asia, Pasay City
Robinsons Galleria, Quezon City
Ninoy Aquino International Airport (NAIA) Terminal 3 Ticketing Counter
Contact Information:
Phone: +63 (2) 87020-888
Email: Available via Cebu Pacific’s official website
Office Hours:
Monday – Friday: 8:00 AM – 5:00 PM
Saturday & Sunday: Closed
For urgent assistance, passengers can contact Cebu Pacific’s 24/7 customer service hotline.
Services Available at Cebu Pacific Air Office in Manila
The Cebu Pacific Air Offices in Manila offer a wide range of services, including:
1. Flight Bookings and Ticketing
- Booking new flights for domestic and international destinations
- Assistance with online reservations
- Seat selection and travel add-ons
2. Flight Changes and Cancellations
- Rebooking flights for schedule changes
- Ticket cancellations and refunds
- Reaccommodation for missed or delayed flights
3. Baggage Services
- Purchase of additional baggage allowance
- Lost, delayed, or damaged baggage assistance
- Special baggage handling for oversized or fragile items
4. Travel Documentation Support
- Visa and travel document guidelines for Cebu Pacific destinations
- Health and safety protocols, including COVID-19 travel requirements
5. GetGo Loyalty Program Assistance
- Membership inquiries and registration
- Redeeming points for free flights and rewards
6. Special Travel Requests
- Assistance for passengers with disabilities
- Booking child and infant travel services
- Arrangements for unaccompanied minors
Flights from Manila with Cebu Pacific Air
Cebu Pacific operates from Ninoy Aquino International Airport (NAIA), mainly through Terminal 3 and Terminal 4, connecting Manila to:
- Domestic Destinations: Cebu, Davao, Boracay, Palawan, Iloilo, Bacolod, and more
- International Destinations: Singapore, Hong Kong, Tokyo, Bangkok, Dubai, Sydney, and more
Why Visit Cebu Pacific Air Office in Manila?
While Cebu Pacific Air offers a robust online booking and support system, visiting their office can be beneficial for:
Personalized Customer Service: Get in-person assistance from Cebu Pacific representatives.
Quick Resolutions for Travel Concerns: Resolve ticketing and booking issues efficiently.
Exclusive Promotions and Offers: Access special discounts and deals.
Group and Corporate Travel Assistance: Smooth processing for bulk bookings.
Mobile App for easy bookings and flight management
Customer Service Hotline for real-time support
Airport Services for Cebu Pacific Passengers in Manila
For a seamless experience at NAIA Terminal 3 and Terminal 4, Cebu Pacific provides:
- Self-service check-in kiosks to avoid long lines
- Dedicated check-in counters for priority services
- Exclusive airport lounges for select passengers
- Duty-free shopping and dining options
Conclusion
The Cebu Pacific Air Offices in Manila play a vital role in providing customer support, from flight bookings to baggage assistance. Whether you need in-person help or prefer online services, Cebu Pacific ensures a hassle-free travel experience.
