Microsoft Premier Support offers proactive, reactive, and mission-critical support for developers, cloud, and on-premise Microsoft Customers through the Microsoft Partner Network. But it’s typically out of budget for small and rural communities. When something breaks, these jurisdictions may find themselves waiting on hold to get support, and when they finally do get it, it won’t be at the personalized level they require.
Technology Solutions That Drive Business
Many organizations find that Microsoft Unified Support, while comprehensive, may not always align perfectly with their specific needs or budget constraints. While Microsoft Unified Support offers extensive coverage, many organizations are exploring alternatives due situs taruhan online indonesia to increasing costs and the desire for more flexible support options. We connect you with the right subject matter engineers who can solve your issues right away. Our technical account manager can understand your business challenges, and ensure you receive unparalleled expertise, accelerated support, and strategic advice tailored to your IT environment. Moreover, US Cloud’s support is delivered by 100% U.S.-based engineers who possess an average of over 14 years of experience with Microsoft technologies.
Microsoft Premier Support
Transitioning from Microsoft Support to Spinnaker Support should be easy, organized, and low impact. We have designed the entire onboarding experience to fully support the knowledge transfer of your practices, processes, culture, and technologies to our core team. Tackle new or complex issues like interoperability planning, cloud migration, and more equipped with objective insight from seasoned experts. With fees increasing 25% year to year they tend to provide little value and are an incentive to force you to upgrade. Reports from industry analysts, VAR/LAR’s, and client companies all confirm the significant price increases for Microsoft Premier Support underway. Support costs are rising +50% year-over-year (or more) for a large portion of customers.
Third-Party Software Support Defined
For example, US Cloud is laser-focused on the entire Microsoft stack, delivering enterprise-grade support across Azure, M365, and Dynamics. Our financially backed SLAs rival Microsoft’s, and our fixed-fee model offers the transparency and reliability that Unified Support lacks. Our Premier Support includes service delivery from a Designated Support Engineers (DSE) and Technical Account Managers (TAM).
How to Choose a Microsoft Unified Support Competitor—and Avoid 5 Crucial Mistakes.
- Providers should be aligned with your communication style, escalation urgency, and internal workflows.
- Cost-effective IT is all about working with what you have, and CTS and Inscape help small towns and counties do exactly that.
- Budget and workforce are invaluable resources at the state and local levels of government, and both are hard to come by.
- A credible vendor won’t hesitate to prove they’ve supported complex enterprise environments.
- Any suggestions for rooting out this invisible Office presence?
- This is helpful for agencies that don’t require a deployment partner but have questions that can be resolved via a phone call with a Microsoft-certified engineer.
With Inscape, IT managers have all of the cloud business intelligence they need. They can quickly access cloud spending, easily monitor costs, identify trends, manage budgets, report on subscriptions and even create alerts pertaining to spending. The idea is to provide a complete view of their different cloud assets to ease financial management of multicloud environments. At IncWorx, we have been Microsoft technology experts for more than a decade. We are committed to improving how companies access the technical support they need to power their mission-critical applications.
